Alterations Policy

We offer free alterations on every order. The request for an alteration needs to be logged in within 6 days of delivery of the product. As all our products are ready & custom-made, we do not offer returns or exchanges.

• Our free alterations are completed within 7-10 days from the date of your request to delivery. You can request an alteration by filling in the form on this link.
• An alteration request is considered to be valid only on receipt of all the required information requested by our customer care representative (including images requested to assess the alteration required). If any of the information is not received within the timelines specified, the Company has the right to reject the alteration request.
• We offer to alter the product a maximum of 2 times to get the fit right for you. If you are not happy with the fit after the first alteration, we will offer a second alteration for free. This request needs to be raised within 14 days of receipt of the first alteration.
• In case your address falls in the ‘non-serviceable’ category, you can courier the products to our office address and we will refund the shipping charges to you.
• For all products purchased from any website/ marketplace other than www.navyathaa.co.in, we cannot offer any direct alterations/ exchanges/ returns/ refunds. This will have to be requested directly with the website/ marketplace from where the order was placed.

For any queries, please email us on navyathaa9@gmail.com or WhatsApp / call us on 8888953195

Terms & Conditions apply.